Hollywood Piano
EST. 1928
Frequently Asked Questions

Straight answers
for every step of
your piano journey.

Buying, financing, trade-ups, warranties, delivery, service, technology and more - all in one place.
Real People. Real Answers. Since 1928.
Grand Pianos In The Hollywood Piano Showroom

Buying a Piano

How much should I spend on a piano?
Start with a comfortable range rather than one exact number. The best value depends on the player's goals, piano type, size, condition, warranty and how long you expect to keep it.
What should I look for when buying a piano?
Compare touch, tone, size, preparation, warranty protection, dealer service and future trade options. Play several pianos side by side whenever possible.
Do I need an appointment to visit?
No appointment is required. You are welcome to visit during regular showroom hours, although an appointment can be useful if you want dedicated time with a specialist.
Can you help me choose the right piano?
Yes. We can compare acoustic, digital, upright, grand, player, silent, new and pre-owned options based on your space, player and budget.
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Pre-Owned Piano Keyboard

New vs. Pre-Owned

Should I buy a new or pre-owned piano?
Both can be excellent choices. New pianos offer the latest design and manufacturer coverage; a carefully selected pre-owned piano can provide exceptional value for the same budget.
Are pre-owned pianos a good value?
Often, yes. Condition, age, preparation and warranty matter more than simply whether the piano has had a previous owner.
Do your pre-owned pianos include warranties?
Hollywood Piano's Certified Pre-Owned instruments are sold with written parts-and-labor warranty coverage according to the terms provided with the piano.
What does Certified Pre-Owned mean?
It means the piano has been selected, inspected and prepared to Hollywood Piano's pre-owned standards rather than simply placed on the floor as an ordinary used piano.
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Grand Pianos In Showroom

Grand vs. Upright

What are the advantages of a grand piano?
A grand uses a horizontal action and can offer greater repetition, control and tonal potential, especially as the piano gets larger.
How much space do I need for an upright?
An upright takes much less floor space than a grand. Measure the wall width, piano height and enough room for the bench and player.
Which is better for a beginner?
The better piano is the one with the touch, tone, size and budget that encourages regular playing. A quality upright can be an excellent instrument for a beginner or advanced player.
Do you carry studio, baby grand and concert grands?
Hollywood Piano carries a broad range of upright and grand sizes, from compact home instruments through larger performance pianos.
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Digital Piano With Headphones

Digital, Player & Silent Pianos

What is a silent piano?
A silent piano is an acoustic piano equipped so the player can use headphones while the normal acoustic sound is stopped or greatly reduced.
How do player pianos work?
Modern player systems reproduce performances automatically, including moving the piano's keys. Some systems also add recording, app and streaming features.
Which digital pianos do you recommend?
The right choice depends on touch, sound system, furniture style, features and budget. Hollywood Piano can compare several major digital piano brands side by side.
Can a piano be both silent and a player piano?
Yes, depending on the piano and system. Some acoustic pianos can combine player technology with silent/headphone capability.
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Financing Paperwork

Pricing & Financing

Do you offer financing options?
Yes. Financing options are available for qualified buyers. Terms and promotions can vary, so ask about the current programs when you shop.
What is your one-year Low Price Guarantee?
Hollywood Piano offers a written one-year low-price guarantee under the terms of its current policy. Ask us for the complete written guarantee when comparing your purchase.
Are there current promotions or rebates?
Manufacturer and store promotions change throughout the year. Ask a Hollywood Piano specialist what programs apply to the piano you are considering.
Do you price match other sellers?
Our written low-price policy is designed to protect your purchase. Because models, preparation, warranties and included services differ, comparisons should be made on genuinely comparable offers.
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Professional Piano Delivery

Delivery, Service & Support

Do you deliver?
Yes. Hollywood Piano coordinates professional piano delivery. Delivery requirements and pricing depend on the instrument, location and access.
Do you move pianos up or down stairs?
Many stair deliveries can be handled professionally, but every location is different. Photos or an access review may be needed before confirming the move.
Do you offer tuning and service?
Yes. We can help coordinate tuning, service and technical support for pianos we sell and, depending on the request, pianos you already own.
What kind of after-sale support do you provide?
Our relationship does not end at delivery. We help with warranty questions, service, tuning, trade-up options and other ownership needs.
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Hollywood Piano Technician Working Inside A Grand Piano
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