WHY HOLLYWOOD PIANO
More choice.
More protection.
A better way to buy a piano.
Compare more than 600 pianos under one roof, then choose with confidence—backed by benefits and guarantees most piano stores simply do not offer.
WHY WE'RE DIFFERENT
The right piano is only part of the decision.
A piano may live in your family for decades. That is why we believe the way it is selected, prepared, protected and supported matters just as much as the name on the fallboard.
At Hollywood Piano, our strongest promises are not sales-floor promises. They are written policies designed to give you confidence before your purchase and long after delivery.
PROTECTION THAT GOES FURTHER
Benefits built around the customer.
Seven written benefits and guarantees that protect your purchase.
1-Year Low Price Guarantee
If you find the same piano with the same included benefits for less within one year, Hollywood Piano refunds 133% of the difference, according to the written guarantee.
Unlimited-Time 100% Trade-Up
There is no time limit. Whenever you are ready for a different piano, apply 100% of your original purchase price toward a qualifying upgrade, according to the written policy.
30-Day Satisfaction Guarantee
If the piano—or even the finish—doesn't feel right in your home, our written satisfaction guarantee gives you the freedom to exchange it within 30 days.
Fully Transferable Warranties
Our value-added warranty can double the original manufacturer's warranty on eligible new pianos. Hollywood Piano warranties are transferable, helping preserve future value.
Certified Pre-Owned Parts & Labor Warranty
Certified Pre-Owned pianos include written parts-and-labor warranty protection. Wholesale “as-is” instruments are clearly identified, so you know exactly what you are buying.
Piano Preparation Report
Every new piano on our floor receives a comprehensive 48-point preparation. Our owner or managers work with the technical staff to achieve the best possible result before customers play it.
Home Performance Guarantee
After delivery, our technician tunes the piano and completes a 75-point checklist of final adjustments and inspections so it performs as its manufacturer intended.
Guarantees, warranties and trade-up benefits are subject to their written terms, eligibility requirements and exclusions. Ask us for a copy of any policy.
A world of possibilities.
THE DIFFERENCE YOU CAN HEAR
A true side-by-side comparison.
Every piano has its own touch, tone and personality. With more than 600 instruments and 25+ premier brands, you can compare meaningful alternatives in one visit instead of driving from store to store.
- ✓ New grands and uprights
- ✓ Certified Pre-Owned pianos
- ✓ Digital and hybrid pianos
- ✓ Player and silent systems
EXPERIENCE YOU CAN TRUST
Recognition earned over generations.
Since 1928, families, educators, artists and institutions have trusted Hollywood Piano. Our industry has named us a NAMM Top 100 Dealer ten times, and the Better Business Bureau rates us A+.
NAMM Top 100 Dealer
Recognition from the music-products industry for excellence in customer service, product presentation and innovation.
Better Business Bureau
As of August 2025, Hollywood Piano is the only piano company in Los Angeles County with an A+ BBB rating.
Years of Piano Expertise
Nearly a century of helping customers choose, maintain and enjoy instruments that become part of family life.
AFTER THE PIANO ARRIVES
Our relationship doesn't end at delivery.
A fine piano needs skilled care. Hollywood Piano provides qualified service and warranty support, including tuning, regulation and voicing, so your piano can continue to perform as its maker intended.
“We are not happy until you are happy with your piano.
THE HOLLYWOOD PIANO STANDARD
COME HEAR THE DIFFERENCE
The right piano is waiting to be played.
Visit America's largest single piano store and compare more than 600 pianos in one remarkable Pasadena showroom.
499 South Arroyo Parkway · Pasadena, California 91105
